Review management
that runs itself
Connect every listing once. InsightLoop drafts the reply, escalates what’s urgent, and tracks sentiment across all your locations — in whatever language your customers write in.
“Waited 40 minutes for a table despite a reservation. Food was fine once it arrived.”
The reputation layer for local business.
Every platform, one feed.
Google, Yelp, Facebook and TripAdvisor land in a single inbox — deduplicated, language-tagged, and sorted by what needs you first.
Replies written in your voice.
Brand-voice-aware drafts for any rating, in the reviewer’s language or yours. Approve in one tap, or edit before it posts.
Problems surface before they spread.
Keyword and rating rules route hygiene, safety and legal risks to a human immediately — and negative feedback to a private channel instead of a public thread.
One read across every site.
Compare locations on rating, response rate and volume. Top performers and the ones needing intervention, ranked without a spreadsheet.
Built for the reply, not just the alert.
Most tools tell you a review landed. InsightLoop hands you the response — drafted, on-brand, and ready before you've finished reading.
Waited 40 minutes for a table despite a reservation. Food was fine once it arrived.
Connect once. Never think about it again.
Link your listings and InsightLoop keeps syncing on its own — no re-authentication, no manual exports, no platform IDs to hunt down.
A live read, not a weekly export.
Sentiment, volume and recurring themes update as reviews arrive — so a developing problem looks like a developing problem, not a surprise at month end.